Shipping & Privacy
We ship within the United States only. We can't ship to addresses outside the US, or to the US territories listed under Shipping rates and delivery times.
Two questions come up more than any other before someone orders from us: what will the box look like, and what happens to my information. Both answers are below, in full.
What arrives at your door
Every order ships in plain, unbranded packaging. Nothing on the outside names a product, a brand, or a category, and the shipper information printed on the label is discreet as well. From the outside, a parcel from us looks like any other parcel.
Shipping rates and delivery times
| Shipping to | Orders under $99 | Orders of $99 or more | Delivery |
|---|---|---|---|
| Contiguous US (the lower 48 states and Washington, DC) | $15 | Free | UPS Standard, 3โ4 business days |
| Alaska and Hawaii | $15 | $15 | UPS Standard, 3โ4 business days |
- When it ships: orders ship the next business day, so most arrive 4โ5 business days after you order.
- Free shipping is based on your order total before tax.
- Tracking: you get a tracking number as soon as your order ships.
- Where we don't ship: anywhere outside the United States, and Puerto Rico, Guam, the US Virgin Islands, American Samoa, the Northern Mariana Islands, the Federated States of Micronesia, the Marshall Islands and Palau.
Same-day delivery near our stores
Our retail stores also sell through DoorDash. If you live near one, you can order on DoorDash for no-contact delivery in as fast as an hour. Find your nearest store on the store locator, then look it up on DoorDash โ selection and pricing there are DoorDash's own.
Payment
Checkout runs on Shopify's PCI-compliant platform. Card details are encrypted in transit and stored only in encrypted form โ we never hold a readable card number. Your card statement shows โSP SUZIES.COMโ. It names the store, never the products, so it will not describe what you ordered.
What we collect, and why
- What it takes to fill your order. Your name, delivery address, billing details and contact details.
- Technical information about your visit. Your device, browser, IP address, cookie data, search terms and how you move through the site. We use it to load the site, run analytics, and prevent fraud.
- Anything you send us. Whatever you share when you contact customer support.
We do not intentionally collect information from children. This site is for adults only โ you must be at least 18 to 21 years old, depending on the law where you live.
Who we share it with
We share information with the vendors it takes to run the shop: our software platforms, our merchant processor, our shipping vendors and our marketing vendors โ and with authorities where the law requires it. We use Google Analytics, which may involve targeted advertising, and we use cookies for functional, performance, advertising and social media purposes. Our store is hosted on Shopify, whose privacy policy you can read separately.
Your choices
- Opt out of data sharing for targeted advertising. Use Your Privacy Choices. If you browse with Global Privacy Control switched on, we treat that as an opt-out request automatically.
- See, update or erase what we hold. We honor GDPR and CCPA rights. Contact us, or write to the address below.
- Stop email or text marketing. Use the unsubscribe link at the bottom of any mailing, or reply using the instructions in the message. Please allow up to 72 hours for it to take effect.
If something needs to go back
Because of the intimate nature of what we sell, returns are limited to items that are unused, defective and still in their original packaging, requested within 30 days. Consumables cannot be returned at all. The full detail is on Returns & Warranty.
Talk to a person
XXX, LLC d/b/a Suzies.com
7451 Eastgate Road, Henderson, NV 89011
1-262-668-6969
Contact us
This page explains how we ship and how we handle your information. Our full Policies & Disclaimers remain the complete statement, and the Privacy Policy and Shipping Policy are the versions that govern your order.