Q: What are your store hours?
A: Each store has different hours, please visit our store locator to find a location near you!
Q: Does Suzie's buy back DVDs, VHS Tapes, Books or Magazines?
A: We do not buy back any adult media.
Q: Can you place and order online and pick it up in the store?
A: Sorry, in-store pick up is not available at this time.
Q: Can I return items I purchased online at a store?
A: Sorry, items purchased online cannot be returned at stores.
Q: Can you return items that are not used?
A: For sanitary reasons, we are not able to accept returns on any items unless they have mechanical defects. Please see our return policy below for details.
Q: What is your return / refund policy?