Q: What are your store hours?

A: Each store has different hours, please visit our store locator to find a location near you!


Q: Does Suzie's buy back DVDs, VHS Tapes, Books or Magazines?

A: We do not buy back any adult media.


Q: Can you place and order online and pick it up in the store?

A: Sorry, in-store pick up is not available at this time.


Q: Can I return items I purchased online at a store?

A: Sorry, items purchased online cannot be returned at stores.


Q: Can you return items that are not used?

A: For sanitary reasons, we are not able to accept returns on any items unless they have mechanical defects. Please see our return policy below for details.


Q: What is your return / refund policy?

A: CLICK HERE for our Return/Refund Policy